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Privacy Statement
 









Your privacy is very important to us. Please contact us at: portalsupport@healthAtoZ.com if you have any questions or comments regarding our privacy policy or how any information you send us may be used. HealthAtoZ.com has created this statement to demonstrate our firm commitment to privacy. The following text discloses our information-gathering practices for this Web site and explains how the information is used, protected and, in certain limited instances that do not violate our privacy, disseminated.

HealthAtoZ is a licensee of the TRUSTe Privacy Program. This statement discloses the privacy practices for the HealthAtoZ.com site. When you visit a Web site displaying the TRUSTe trademark, you can expect to be notified of what personally identifiable information of yours is collected; what organization is collecting the information; how the information is used; with whom the information may be shared; what choices are available to you regarding collection, use, and distribution of the information; what security procedures are in place to protect the loss, misuse, or alteration of information under the company's control; and how you can correct any inaccuracies in the information.

Questions regarding this statement should be directed by e-mail to portalsupport@healthatoz.com or by traditional mail to:

HealthAtoZ.com
Windsor Corporate Park
50 Millstone Road, Building 200, Suite 160
East Windsor, NJ 08520

If the Web site has not responded to your inquiry or your inquiry has not been satisfactorily addressed, please contact TRUSTe.

Spyware

Software that aids in gathering information about a person or organization without their knowledge and which may send such information to another entity without the consumer's consent, or asserts control over a computer without the consumer's knowledge (spyware) will not be employed by HAZ without consent during opt-in from a Web user.

Third Party Requirements

All third parties that have access to personally identifiable information and personal health information obtained through the our Web sites are to be contractually bound to holding the information to the same or higher privacy and security standards as HAZ.

IP Address and Cookies

We may use your IP address to help diagnose problems with our server and to administer our Web site. Your IP address may also may be used to help identify you and to gather broad demographic information. We use only session cookies to keep track of your password and to personalize your Web page.

If you wish to disable session cookies, please follow the appropriate instructions for your browser below. Please note that doing so will significantly increase the number of times you have to use the login function when using our site.

Internet Explorer 6.0:

  1. Choose Tools.
  2. Choose Internet Options.
  3. Click the Privacy tab.
  4. Default setting is medium. Move the slider to determine which setting you prefer.
  5. You can also click on Advanced for specialized cookie treatment.

Internet Explorer 5.0:

  1. Choose Tools.
  2. Choose Internet Options.
  3. Click the Security tab.
  4. Click Internet, then Custom Level.
  5. Scroll down to Cookies and choose one of the two options.

Internet Explorer 4.0:

  1. Choose View.
  2. Choose Internet Options.
  3. Click the Advanced tab.
  4. Scroll down to the yellow exclamation icon under Security and choose one of the three options to regulate your use of cookies.

Internet Explorer 3.0:

  1. Choose View.
  2. Choose Option.
  3. Then go to the Advanced tab.
  4. Click on the button that says "Warn Before Accepting Cookies."

Netscape 6.x or 7.x:
Go to your Task Bar, click:

  1. Edit.
  2. Choose Preferences.
  3. Click on Privacy & Security.
  4. Click on Cookies.
  5. On the right, set the cookie acceptance policy to the desired level.

Netscape Communicator 4.0:
Go to your Task Bar, click:

  1. Edit.
  2. Choose Preferences.
  3. Click on Advanced.
  4. Set your options in the box labeled "Cookies."

AOL 8.0

  1. Go to keyword: PREFERENCES.
  2. From the organization column, click "Internet Properties (www)."
  3. In the AOL Internet Properties window, click on the Privacy tab.
  4. Make sure the slider is set to the "Accept all cookies" option.
  5. Click OK.

Information Provided at Registration

HealthAtoZ pledges to protect the privacy of all of our registered users. The HealthAtoZ registration form requires users to give us contact information (name and e-mail address), and demographic information (ZIP code or age). To use some site functions, users must volunteer personal health information (such as, height, weight and past medical history). There is no financial information collected.

We use contact information from the registration form for internal purposes, to send the user news, information about new HealthAtoZ site features, services or updates, information about our company. You will be given the opportunity to decline these services at the point of registration, and you may opt-out of receiving future mailings (see the Choice/Opt-out section following).

Demographic and personal health information is used to tailor the visitors' experience at our site, showing them content that we think they might be interested in, and displaying the content according to their preferences. Your health information is password-protected to prevent access by other users.

HealthAtoZ will not share, sell or forward to third parties any individually identifiable personal information (e.g., your e-mail address, name, etc.) that you supply during the registration process; this includes health insurers. You can be assured that our content providers will not have access to your personal information. HealthAtoZ may, however, provide your personal health information and that of other registered users in aggregate form to third parties, but never in such a way that it violates your privacy. This means that we will never provide anyone's individual health records to any third party, although we may provide advertisers with information about the prevalence of certain health conditions in the overall group of HealthAtoZ subscribers, and similar aggregate information.

HealthAtoZ does not knowingly collect personal information from any person under the age of 13. We are committed to protecting the privacy of children, and this Web site is not designed or intended for children under the age of 13.

All personal, identifiable information is retained by Medical Network, Inc. (d.b.a. HealthAtoZ.com) for a period of five years/indefinitely, unless a member requests that the information be deleted. If you would like your information deleted, please contact HealthAtoZ and provide us with your user name and the e-mail address which you provided to us:

Customer Service
HealthAtoZ.com
Windsor Corporate Park
50 Millstone Road, Building 200, Suite 160
East Windsor, NJ 08520
e-mail: portalsupport@healthatoz.com
Phone: 609-301-2169
Deletions will be processed in approximately three business days.

Links to Other Web Sites

This site contains links to other sites. HealthAtoZ is not responsible for the privacy practices or the content of such Web sites. Please read the privacy statements of the link sites that you visit.

The Health Risk Appraisal employed by HealthAtoZ for personalization purposes is hosted on the University of Michigan Health Management Research Center's site. Information passed between the two sites is encrypted and secure. All information is kept confidential and private. As an alternative to taking the HRA, users can choose to select their topics of interest.

More information about the University of Michigan Health Management Research Center's HRA can be found at:

www.hmrc.kines.umich.edu

Online Surveys

We may run surveys on our site in which we ask visitors for contact information (such as their e-mail addresses). We use contact data from our surveys to send users information about our company. You have the option of choosing not to receive such e-mails at the time you register or at any time. (See Choice/Opt-Out section following.)

HealthAtoZ E-Health Dashboard, Health Managers and Personal Health Record

As part of registration for the HealthAtoZ E-Health Dashboard, Health Managers and Personal Health Record you will be requested to provide contact information, demographic information, and personal health information and to take an online Health Risk Appraisal to enable you to use these programs fully. Please see the HealthAtoZ Terms of Service for more details on the type of information gathered, how it is used, and how your privacy is protected.

Users may opt to select their health topics of interest manually rather than complete the Health Risk Appraisal.

HealthAtoZ Terms of Service

Public Forums

HealthAtoZ makes chat rooms, forums, message boards and/or news groups available to our users. Please remember that any information disclosed in these areas becomes public information, and you should exercise caution when considering the disclosure of your personal information. HealthAtoZ is not responsible for material posted.

We provide a live on-line nurse chat feature (24 hours per, seven days a week) on our website. When used, this feature does not collect any personally identifiable information. We use the information provided to communicate with you regarding your inquiry.

Security

This site has security measures in place to protect the loss, misuse and alteration of information under our control. Information provided to the various sections of the HealthAtoZ site is password-protected, encrypted and protected by means of a firewall.

HealthAtoZ.com is committed to privacy protection and utilizes the most current security tools available to ensure the privacy and confidentiality of all registered users. An individual user ID and password protect each HealthAtoZ account so that no one other than the user can access its features. In addition, all information is protected through secure socket layer (SSL) software, which encrypts the data to protect it during transmission. HealthAtoZ.com maintains this information, encrypted, on a secure, protected server. HealthAtoZ's E-Health Dashboard, Health Managers and Personal Health Record are certified by VeriSign (http://www.verisign.com) as secure health information tools.

Management of PII and PHI

As noted in the Privacy and Security section of this policy document, HAZ is committed to protecting the Personal Identification Information (PII) and Personal Health Information (PHI) provided to us. Processes will be implemented and constantly maintained to ensure such information is protected utilizing the highest industry standards.

Warnings will be made whenever a user is entering such information into unprotected portions of the Web environment.

Other policies related to the use of PII and PHI information, as well as opt-in, opt-out, user maintenance and disclosure can be found in the Privacy and Security section of this document.

HIPAA

HealthAtoZ is in full compliance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.

Choice/Opt-Out

HealthAtoZ provides users the opportunity to opt-out of receiving communications from our partners and us.

When you complete registration or when you make changes to your profile (Edit Profile), you will be given the choice of receiving informational/promotional e-mails from HealthAtoZ. You may opt-out of receiving e-mails on behalf of HealthAtoZ at registration by removing the automatic check mark from the preference box for receiving e-mails and newsletters. You may also opt-out of receiving these e-mails and newsletters by changing your preferences in Edit Profile. You may remove all of the information you've stored with us through the "Edit Profile" screen. If you wish to remove your information, the process takes three business days and you will be notified via e-mail upon completion of the removal process.

If you wish to unsubscribe to the HealthClicks newsletter, you can also do so within any of the newsletters you receive, or you can unsubscribe under "Contact Us" on our homepage.

Correct/Update/Remove

In addition, this site gives users the following options for opting out of receiving information from us, updating and removing personal information they have provided and changing preferences with respect to receiving future communications:

  1. You can send e-mail to portalsupport@healthatoz.com
  2. To cancel your subscription to our e-newsletter follow this link.
  3. Log onto our system and manage your profile settings through the "Edit Profile Page"
  4. You can send mail to the following postal address:
    HealthAtoZ.com
    Windsor Corporate Park
    50 Millstone Road, Building 200, Suite 160
    East Windsor, NJ 08520
  5. You can call the following telephone number: 609-301-2169 (in USA)

If you choose to remove or not supply us with personal information, you will be unable to access some of HealthAtoZ.com's features. You will be unable to access personalized features such as trackers, the E-Health Dashboard, Health Managers, the Personal Health Record, personalized and dynamic content and e-newsletters. You will still have access to our static content, risk assessments and un-personalized tools.

Corrections and other adjustments will be processed in approximately three business days.

Notification of Changes

If we are going to use your personally-identifiable information in a manner different from that stated at the time of collection, we will notify you via e-mail. You will have a choice as to whether we use your information in this different manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our Web site notifying users of the change. In some cases where we post the notice, we will also e-mail users who have opted to receive communications from us, notifying them of the changes in our privacy practices.

Contacting the Web Site

If you have any questions about this privacy statement, the practices of this site or your dealings with this Web site, you can contact:

Customer Service
HealthAtoZ.com
Windsor Corporate Park
50 Millstone Road, Building 200, Suite 160
East Windsor, NJ 08520
e-mail: portalsupport@healthatoz.com
Phone: 609-301-2169

Effective as of 3/6/07

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